Am I eligible for a loan?

To qualify for a Customers Bank or BankMobile loan, borrowers must: be a U.S. cit…

Why was I disqualified?

To find out why we were unable to offer you a loan at this time, you can log into…

Can Customers Bank make exceptions for unique situations?

Unfortunately, we cannot make individual exceptions to our eligibility requiremen…

Can I use a cosigner?

We do not allow you to apply for a loan with a cosigner. Since this is a personal…

What are the minimum credit requirements to receive a loan?

Borrowers must meet the minimum credit requirements included but not limited to: …

What is a FICO Score?

A FICO (Fair Isaac Corporation) credit score is a grade used to help people make …

What subsequent events may disqualify my Customers Bank loan application?

Your loan application may be disqualified even after you receive an approval if c…